10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
A technician can sign in to a local administrator account after another employee unlocks a Mac's FileVault-protected startup disk. After a shutdown, however, the technician's account is absent from the disk-unlock screen. Normal macOS sign-in confirms that the technician's password works. Which account setting should support investigate?
Correct answer: B - The account's authorization to unlock the FileVault-protected startup disk.
Safari cannot open an internal HTTPS site on one Mac, although the same URL loads on a nearby Mac. On the affected Mac, the gateway responds and a TCP connection to the site's known IP address on port 443 succeeds. A DNS query sent to the configured resolver times out. Which comparison would best isolate the demonstrated failure?
Correct answer: A - Compare the configured resolver and permitted DNS path with those on the working Mac.
A field worker's iPad is nearly full. A rarely used app occupies much more space than its documents, which include unsynchronized work that must be retained. The app remains available for reinstallation. What frees the app's installation space without removing those local documents?
Correct answer: C - Offload the app in iPad Storage.
On a powered-off Apple-silicon Mac, how do you start Apple Diagnostics?
Correct answer: B - Hold the power button until startup options appear, then press and hold Command-D.
An approved remote-support app on macOS Tahoe connects successfully and carries the user's camera video and voice, but its desktop preview is black. The app reports that macOS has denied screen capture. The user is permitted to change this privacy setting locally. Which adjustment addresses the denial?
Correct answer: D - Grant screen-recording access to the app.
A storage check shows: APFS container free space: 70 GB Projects volume used: 54 GB Projects volume quota: 68 GB A technician needs to copy 18 GB of new files into Projects. Assume the copy consumes exactly 18 GB and no other storage use changes. Which capacity assessment is correct?
Correct answer: D - The copy cannot fit: 14 GB remains under the volume quota, leaving a 4 GB shortfall.
Enrollment requirements for a personally owned iPhone are: - Retain the employee's personal Apple Account. - Manage work accounts, settings, and data. - Enforce separation between organizational management and personal information. Which approach fits these requirements when the service supports Apple's enrollment methods?
Correct answer: A - Use User Enrollment for the employee's iPhone.
During a support call, a MacBook Pro user reports a newly raised trackpad and a visibly bulging bottom case while the computer is charging. A presentation stored locally is needed for an imminent meeting. What takes priority over preserving that meeting schedule?
Correct answer: D - Disconnect power when safe, stop using the Mac, and arrange qualified battery service.
While travelling, a user overwrites a spreadsheet. The external Time Machine disk is at the office, but Time Machine displays a local snapshot from before the overwrite and previews the required version. The current spreadsheet has been saved separately. Other documents have been edited since that snapshot and must retain their newer versions. Which recovery plan meets these constraints?
Correct answer: C - Restore the spreadsheet from the available local snapshot using Time Machine.
After moving to a routed office VLAN, Macs stop discovering an AirPrint printer on another VLAN. Adding the printer by its IP address with IPP produces a successful test page. The network has no Bonjour gateway between these VLANs. What should the network team evaluate to restore discovery?
Correct answer: C - An authorized Bonjour service-discovery gateway between the VLANs.
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